Help & support
How can we help?
Tell us what happened and what you expected. A short description is usually enough to get started.
Talk to support
Email [email protected].
Write an emailOpens your email app. Nothing is sent until you send it yourself. You can also copy the address above.
Include your device model, app version and the steps that caused the problem. If you attach a screenshot, hide private names and calendar details first.
A few quick answers
Do I need an account?
No. You can keep plans on your device. Signing in does not automatically upload them.
Does cloud backup sync all my devices?
Current cloud backup creates manual copies after your confirmation. Changes do not sync automatically. Review a restore before replacing plans on another device.
Why hasn’t my calendar link refreshed?
Phone subscriptions refresh when you open the app and periodically while it is open. Background refresh depends on your phone. Open Your calendars and use Refresh. If the source cannot be read, the last successful copy is kept.
How do I stop a connected calendar?
Open Settings → Your calendars, open the connected calendar and choose its unsubscribe action. Removing the subscription stops future checks; a local event copy remains available for recovery. A file import is a separate one-time copy.
Why am I missing a reminder?
Check the app’s Alerts & reminders settings and your phone’s notification permissions, Focus and scheduled summary. Background delivery is also affected by your operating system. Contact us if the settings appear correct.